Psychosocial risk, treated like the hazard it is

You manage risk assessments, controls and audit files for a living. Psychosocial risk is now on your register, and the directive, if one comes, will land on your desk. This page speaks your language: duty, assessment, controls, records.

Take the gap check How the assessment runs

The duty, such as it is

The Occupational Safety and Health Ordinance (Cap. 509) places a general duty on employers to ensure, so far as reasonably practicable, the safety and health of employees at work. That duty is framed around the working environment rather than psychosocial risk specifically, and there is no prescribed methodology, no statutory report and no reassessment cycle.

So the honest position is that nothing compels an assessment here. What the pattern gives you is a defensible way to work anyway: assess by unit, verify controls, document, act, reassess. The Hong Kong page sets out the position.

What goes in your audit file

  • The assessment report, signed by a registered Psychosocial Trained Person, in the guideline's required format, delivered within 30 days of fieldwork.
  • Work unit level results scored against the guideline's thresholds, for every unit including management.
  • The verified practice checklist for high risk units, with evidence behind each answer checked by the PTP, not self declared.
  • The action plan, matched to the guideline's prescribed action themes and prioritised.
  • The reassessment schedule: 12 months where risk is high, otherwise 2 years, with records retained for 7 years.

Controls that survive verification

A hotline nobody calls fails the practice checklist the moment usage is examined. The controls we deploy are the kind that produce evidence: support with measurable utilisation across languages and shifts, manager training with attendance and assessment records, and continuous measurement between reassessment cycles so the next report shows movement, not a repeat finding. The platform page covers the mechanics.

Where to start

Bring us the unit list and the shift pattern and we will scope an assessment against it. Pricing is published on the pricing page. If you run plants, fleets or outlet networks, manufacturing, logistics and retail cover how work units are scoped in each.